Onboarding workflows for agencies, accountants, consultants, coaches, and legal firms.
7 articles
A client portal for bookkeepers should collect the same 12 monthly documents from every client on schedule, without anyone chasing. Shared drives fail that job.
Law firm client intake covers four compliance-bound steps: conflict checks, engagement letters, identity verification, and document collection under $150/mo.
Consultant onboarding is the handoff from signed contract to first delivered hour. Most lose 8-14 days in this dead zone. A fixed sequence cuts it to 48 hours.
Coaches lose clients in the gap between yes and the first session. The fix is one combined intake, payment, and scheduling flow - not a week of email.
Bookkeepers onboard the same client 12 times a year. The fix: a two-tier checklist with one initial setup plus a recurring monthly document request on schedule.
Choosing a client portal for accountants — six features that matter, two comparison tables, and a real cost breakdown for a 6-person bookkeeping firm.
A six-step agency onboarding process that moves new clients from signed SOW to first deliverable in under two weeks, with actionable checklists per phase.