Features

One tool replaces the patchwork

Forms, documents, e-signatures, payments, reminders, and a branded portal — in one flow, behind one link. Clients complete intake, sign the agreement, and pay in a single session — without stitching four separate tools together.

Intake and forms

Multi-step forms with progress bar

Break long intake flows into manageable steps. Clients see exactly where they are and how much is left — no infinite-scroll fatigue.

  • Drag-and-drop step builder with reordering
  • Visual progress bar shows completion percentage
  • Per-step validation before advancing
  • Clients can navigate between completed steps

Why it matters

Multi-step flows with progress tracking keep clients engaged and reduce abandonment — no infinite-scroll fatigue.

Conditional logic

Show different fields based on previous answers. New client? Full questionnaire. Returning client? Skip to what's changed.

  • Show/hide fields based on any prior answer
  • Skip entire steps when conditions are not met
  • One template handles multiple client types
  • Nested conditions for complex branching

Why it matters

One template adapts to every client type — fewer templates to maintain, smarter client experience.

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One form handles every client type

Text, email, phone, dropdown, multi-select, date picker, file upload, signature, payment, consent checkbox, and more — all built in.

  • Short text, long text, email, phone, URL
  • Dropdown, multi-select, radio, checkbox
  • Date picker, file upload (multi-file, type restrictions)
  • Signature, payment, consent, and info/instructions

Why it matters

Signatures, payments, and file uploads are built-in field types — not separate tools you have to stitch together.

Auto-save

Every field saves automatically as clients type. Close the browser, switch devices, come back a week later — nothing is lost.

  • Saves after each pause in typing — no manual save needed
  • Visual save indicator confirms data is stored
  • Resume from any device via the same magic link
  • No Submit button anxiety — progress is always saved

Why it matters

If a client closes the browser mid-form, their work should still be there. Portico saves every field automatically — no Submit-and-pray.

Signatures and payments

E-signatures in-flow

Legally binding digital signatures embedded directly in the onboarding flow. Clients read terms and sign without leaving the page.

  • Draw or type signature options
  • ESIGN Act and eIDAS compliant
  • Timestamped with IP address logging
  • Signed documents stored with the client record

Why it matters

Sign the engagement letter as step 3 of onboarding, not as a separate email. Clients stay in one flow from start to finish.

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Built-in payments

Collect deposits, retainers, or project fees as part of the onboarding flow. No separate invoice, no separate payment link.

  • Stripe-powered with direct payouts
  • Configurable amounts per onboarding
  • Payment step embedded in the flow
  • Receipt and confirmation included

Why it matters

Collect payment in the same session where clients sign and submit — no separate invoice or payment link needed.

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Client experience

Client portal with dashboard

Clients get a persistent branded portal where they can view their onboarding progress, access submitted documents, and see what's still needed.

  • Step-by-step progress visualization
  • Access to submitted responses and signed documents
  • Deadline visibility and completion status
  • Magic-link access — no passwords

Why it matters

Purpose-built for onboarding — progress tracking, step completion, and deadline visibility come first, not buried in a generic portal.

Branded transactional emails

Every email your clients receive shows your logo, your colors, and your sender name. The onboarding experience is yours from first touch to completion.

  • Custom logo and brand colors in all emails
  • Your business name as the sender
  • Welcome emails, reminders, and completion notices
  • Consistent branding across every touchpoint

Why it matters

Every email looks like it comes from your business — because it does. Your logo, your colors, your name.

Automated reminders

Configurable reminder sequences that follow up on incomplete items. Item-specific, not generic — clients see exactly what they still need to do.

  • Configurable schedule (for example, Day 3, Day 7, Day 14)
  • Item-specific: "You still need to upload your bank statements"
  • Reminders stop automatically when items are completed
  • Branded reminder emails match your identity

Why it matters

Reminders name the exact items outstanding — "You still need to upload your bank statements" — so clients know exactly what's needed.

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Serve clients in their language

Onboard clients in their language. The entire client-facing experience — forms, portal, emails, and UI — renders in the client's locale.

  • 9 supported locales with full UI translation
  • 46 countries covered with Paddle payment processing
  • Per-onboarding language selection
  • RTL support ready

Why it matters

If you serve international clients, the entire experience — forms, portal, emails — renders in their language automatically.

Your dashboard

Progress dashboard

See every client's onboarding status at a glance. Who's done, who's stuck, what's overdue — without checking your inbox.

  • Filterable by status, assignee, or client
  • Real-time progress percentage per onboarding
  • Overdue items highlighted automatically
  • Bulk actions for team workflows

Why it matters

One dashboard replaces the spreadsheet, the email thread, and the Slack message asking "did they finish yet?"

Custom domain

Serve the client portal from your own domain. Clients see onboard.yourcompany.com, not a third-party URL.

  • Custom subdomain configuration
  • SSL certificate included automatically
  • Applies to portal and all client-facing pages
  • Available on Pro and Business plans

Why it matters

Clients see onboard.yourcompany.com — your domain, your brand, no third-party URL in sight.

White-label (remove "Powered by")

Remove all Portico branding from the client experience. Available at a lower price tier than competitors who gate it behind enterprise plans.

  • "Powered by Portico" badge removed
  • Combined with custom domain for full white-label
  • Available on Starter plan ($39/mo)
  • No enterprise contract required

Why it matters

White-label at $39/month — accessible to solo consultants, not just firms on enterprise contracts.

PDF export with branding

Export completed onboardings as branded PDFs. Professional cover page, your logo, structured response layout — ready for client files or compliance records.

  • Branded cover page with your logo
  • Structured layout with all responses
  • Includes signatures and timestamps
  • One-click export per onboarding

Why it matters

Professional branded PDFs with a cover page, structured responses, and embedded signatures — ready for client files or compliance records.

Developer and integrations

REST API and webhooks

Full REST API for creating and managing onboardings programmatically. Webhooks notify your systems in real time when clients complete steps.

  • Create, read, update onboardings via API
  • Webhook events for submissions, completions, and status changes
  • HMAC-SHA256 signed webhook payloads
  • Zapier integration for no-code automation

Why it matters

Embed onboarding into your own systems. Create onboardings, sync completions, and trigger workflows programmatically.

Frequently Asked Questions

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