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IT Services

IT Services Client Setup

Network audit form, SLA agreement, credential handoff, and monthly retainer payment in one onboarding flow.

4 steps15 fields3 e-signatures4 file uploads1 payment

What's in this template

Each step is a screen your client sees. They complete the entire onboarding from one link — no account required.

1

Company information

Understand the client's infrastructure before the first support ticket.

  • Company name
  • Number of employees
  • Office locations
  • Current IT provider
  • Critical systems and software
2

Network audit

Collect existing documentation so your team can plan the transition accurately.

  • Network diagramFile upload
  • Hardware inventoryFile upload
  • Software licensesFile upload
  • Password manager exportFile upload
3

Service agreement

Formalize the engagement with SLA terms and data handling commitments.

  • Master services agreementE-signature
  • SLA acknowledgmentE-signature
  • Data handling agreementE-signature
4

Billing setup

Set up recurring billing so there's no gap between contract signing and first invoice.

  • Monthly retainerPayment
  • Billing contact info
  • Purchase order number

Fully customizable

Add, remove, or reorder any step. Change field types, add conditional logic, upload your logo, and match your brand colors. This template is a starting point — make it yours.

Use This Template

Ready to onboard your next client?

Start with this template and send your first onboarding link in under 10 minutes.

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