# Portico > Portico is a structured client onboarding platform for service businesses. Collect documents, get e-signatures, take payments, and automate reminders — all from one link. Portico is a structured client onboarding platform for service businesses. It replaces the patchwork of Google Forms, DocuSign, Stripe, and email follow-up with a single onboarding link. Features include conditional intake forms, document collection, built-in e-signatures, inline payment collection, automated reminders, and a persistent client portal. Available in 9 languages across 46 countries. Built for agencies, accounting firms, consultancies, coaches, legal firms, and freelancers. ## Core pages - [Homepage](https://portico.run): Portico overview, interactive demo, features, compliance trust signals, and pricing - [Client Onboarding Software](https://portico.run/client-onboarding-software): Features deep-dive, how it works, industry use cases, competitor comparison - [Features](https://portico.run/features): 15 features across 5 categories — forms, documents, signatures, payments, and automation - [Pricing](https://portico.run/pricing): Plans from Free ($0) to Business ($149/mo), full feature comparison table, FAQs - [Templates](https://portico.run/templates): Onboarding template gallery by industry — agency, accounting, legal, coaching, consulting, real estate, nonprofit - [Integrations](https://portico.run/integrations): Zapier, Make, REST API, webhooks, and connections to QuickBooks, Xero, HubSpot, Slack, Google Sheets, Notion, Pipedrive, Airtable - [Security](https://portico.run/security): AES-256 encryption, GDPR compliance, tamper-proof audit trail, data retention, infrastructure details - [Client Portal Software](https://portico.run/client-portal-software): Persistent client portal for documents, messages, and status updates - [Secure Client Portal](https://portico.run/secure-client-portal): PIN-protected portal access, encryption, and compliance features - [Case Studies](https://portico.run/case-studies): Client onboarding playbooks and results from service businesses - [Support & FAQ](https://portico.run/support): Contact and frequently asked questions - [Privacy Policy](https://portico.run/privacy): Data handling and privacy practices - [Terms of Use](https://portico.run/terms): Terms of service - [Editorial Policy](https://portico.run/editorial-policy): Content standards and disclosure policy - [RSS Feed](https://portico.run/feed.xml): Subscribe to new articles ## Alternatives and comparisons - [HoneyBook Alternative](https://portico.run/alternative/honeybook): Why teams switch from HoneyBook — feature comparison, pricing breakdown, migration guide - [Dubsado Alternative](https://portico.run/alternative/dubsado): Why teams switch from Dubsado — feature comparison, setup time comparison, pricing - [Content Snare Alternative](https://portico.run/alternative/content-snare): Content Snare alternative — document collection comparison, pricing, branding differences - [Copilot (Assembly) Alternative](https://portico.run/alternative/copilot): Assembly/Copilot alternative — field type comparison, conditional logic, branded emails - [Clustdoc Alternative](https://portico.run/alternative/clustdoc): Clustdoc alternative — pricing comparison, UX, field types, conditional logic - [Moxo Alternative](https://portico.run/alternative/moxo): Moxo alternative — SMB-grade usability at a fraction of the enterprise price - [SuiteDash Alternative](https://portico.run/alternative/suitedash): SuiteDash alternative — modern UI, focused onboarding vs. all-in-one CRM - [LaunchBay Alternative](https://portico.run/alternative/launchbay): LaunchBay alternative — multilingual support, flat pricing, included e-signatures - [OnboardMap Alternative](https://portico.run/alternative/onboardmap): OnboardMap alternative — conditional logic, e-signatures, payments, API, and i18n that OnboardMap lacks ## Migration guides - [Migrate from HoneyBook](https://portico.run/migrate/honeybook): Step-by-step guide to moving onboarding workflows from HoneyBook to Portico - [Migrate from Dubsado](https://portico.run/migrate/dubsado): Step-by-step guide to moving onboarding workflows from Dubsado to Portico - [Migrate from Content Snare](https://portico.run/migrate/content-snare): Step-by-step guide to moving document collection from Content Snare to Portico ## Industry pages - [Client Onboarding Software for Agencies](https://portico.run/for/agencies): Onboard agency clients with one branded link. Intake forms, asset collection, e-signatures, and payments in a single flow. Setup in 10 minutes. Free tier available. - [Client Onboarding Software for Accountants](https://portico.run/for/accountants): Onboard accounting clients securely. Collect tax documents, engagement letter signatures, and retainer payments in one encrypted flow. GDPR-ready. Free tier available. - [Client Onboarding Software for Bookkeepers](https://portico.run/for/bookkeepers): Onboard bookkeeping clients with one professional link. Collect credentials, bank statements, engagement letters, and monthly fees in a single flow. Free tier available. - [Client Intake Software for Law Firms](https://portico.run/for/legal): Simplify legal client intake with secure forms, document collection, engagement letter e-signatures, and retainer payments in one encrypted flow. GDPR-ready. Free tier available. - [Client Onboarding Software for Consultants](https://portico.run/for/consultants): Onboard consulting clients professionally. Collect project briefs, sign SOWs, take deposits, and share kickoff materials in one branded flow. Free tier available. - [Client Onboarding Software for Coaches](https://portico.run/for/coaches): Onboard coaching clients professionally. Collect intake questionnaires, sign coaching agreements, take package payments, and share welcome materials in one branded flow. Free tier available. ## Feature pages - [E-Signatures Built Into Client Onboarding](https://portico.run/features/e-signatures): Collect legally binding e-signatures inline during client onboarding. No app switching, no separate tools. Signed documents stored with tamper-proof audit trails. - [Conditional Logic for Client Onboarding Forms](https://portico.run/features/conditional-logic): Show different fields based on client answers. Skip entire steps when they do not apply. One template handles every client type without overwhelming anyone. - [Automated Reminders for Client Onboarding](https://portico.run/features/automated-reminders): Item-specific reminders that name exactly what is missing. Reminders stop automatically when items are completed. No more chasing clients manually. - [Collect Payments During Client Onboarding](https://portico.run/features/payment-collection): Collect deposits, retainers, and project fees inline during onboarding through Stripe. Direct payout to your account with no platform markup on top of card processing. ## Use cases - [Collect documents from clients — securely and automatically](https://portico.run/use-cases/document-collection): Stop chasing clients for files over email. Portico lets you request specific documents, set type restrictions, send automated reminders, and store everything encrypted. - [Client Portal Software for Service Businesses](https://portico.run/use-cases/client-portal): Give clients a branded portal to track onboarding progress, access documents, and see what's needed next. Magic-link access, no passwords, your brand. - [Client Intake Forms for Service Businesses](https://portico.run/use-cases/client-intake): Build multi-step intake forms with conditional logic, file uploads, e-signatures, and payments. Auto-save, progress tracking, and branded experience included. - [E-Signatures for Small Business — Built Into Client Onboarding](https://portico.run/use-cases/esignatures): Legally binding e-signatures embedded in your onboarding flow. Clients sign engagement letters, contracts, and agreements as a step in the form — no separate tool needed. ## Templates - [Agency Client Onboarding](https://portico.run/templates/agency-client-onboarding): Collect brand assets, project briefs, logins, and signed agreements. Built for creative, marketing, and web agencies. - [Bookkeeper Client Intake](https://portico.run/templates/bookkeeper-client-intake): Gather tax documents, bank access, entity details, and engagement letters. Designed for bookkeepers and accountants. - [Consulting Engagement Kickoff](https://portico.run/templates/consulting-engagement-kickoff): Scope of work sign-off, stakeholder contacts, NDA collection, and deposit payment in one flow. - [Freelancer Project Start](https://portico.run/templates/freelancer-project-start): Contract signing, project brief, deposit invoice, and asset collection. One link, no back-and-forth. - [Accounting Year-End Engagement](https://portico.run/templates/accounting-year-end): Collect financial records, tax documents, and engagement terms for year-end close and tax preparation. - [Legal Matter Intake](https://portico.run/templates/legal-matter-intake): Conflict check, retainer agreement, document uploads, and client identification. Built for solo and small law firms. - [Coaching Client Welcome](https://portico.run/templates/coaching-client-welcome): Intake questionnaire, coaching agreement, payment collection, and scheduling link. Ready for life, business, or health coaches. - [Real Estate Buyer Onboarding](https://portico.run/templates/real-estate-buyer-onboarding): Buyer questionnaire, pre-approval docs, agency agreement, and earnest money collection. - [Financial Advisor KYC Intake](https://portico.run/templates/financial-advisor-kyc): Know-your-customer identity verification, risk assessment, and advisory agreements for financial advisors and wealth managers. - [Nonprofit Volunteer Onboarding](https://portico.run/templates/nonprofit-volunteer-onboarding): Volunteer application, background check consent, policy acknowledgments, and orientation scheduling for nonprofits. - [Client Intake Form](https://portico.run/templates/client-intake-form): A ready-to-use client intake form with contact details, project scope, document uploads, and e-signature. Replace your paper forms and PDFs with a single link. - [Client Welcome Packet](https://portico.run/templates/client-welcome-packet): A complete welcome packet template with team introductions, process overview, document requests, and e-signature. Send new clients everything they need in one link. - [IT Services Client Setup](https://portico.run/templates/it-services-client-setup): Network audit form, SLA agreement, credential handoff, and monthly retainer payment in one onboarding flow. ## Documentation - [Quick Start](https://portico.run/docs/quick-start): Send your first client onboarding in under 10 minutes. - [How It Works](https://portico.run/docs/how-it-works): The full onboarding lifecycle from template to completion. - [Template Builder](https://portico.run/docs/template-builder): Field types, conditional logic, and everything you can configure in the template editor. - [Client Experience](https://portico.run/docs/client-experience): What your clients see when they receive and complete an onboarding. - [Settings & Integrations](https://portico.run/docs/settings-and-integrations): Connect Stripe, Twilio, and Zapier. Configure branding, team, compliance, and automations. - [API Reference](https://portico.run/docs/api-reference): REST API endpoints for clients, onboardings, templates, responses, and events. - [Webhooks](https://portico.run/docs/webhooks): Receive real-time notifications when onboarding events happen. ## Articles - [Client Onboarding Templates: Copy-Ready by Industry](https://portico.run/blog/post/client-onboarding-template): Copy-ready onboarding templates for agencies, bookkeepers, consultants, and coaches — welcome emails, document request lists, kickoff agendas, and handoff checklists you can use today. [Templates] - [Client Portal for Accountants: What to Look For](https://portico.run/blog/post/client-portal-for-accountants): A guide to choosing a client portal for accountants — six features that matter, two comparison tables (practice management versus standalone tools), and a worked cost example for a 6-person bookkeeping firm. [Industries] - [Clustdoc Review: Features, Pricing, and Limitations](https://portico.run/blog/post/clustdoc-review): An honest review of Clustdoc's onboarding features, pricing, and limitations — written by a competing vendor with full disclosure. - [Content Snare Review: What It Does Well and Where It Falls Short](https://portico.run/blog/post/content-snare-review): An honest review of Content Snare's document collection features, pricing, and limitations — written by a competing vendor with full disclosure. - [Content Snare vs Clustdoc: which client onboarding tool fits?](https://portico.run/blog/post/content-snare-vs-clustdoc): Content Snare wins on price and setup for document collection. Clustdoc wins on compliance for regulated industries. A head-to-head comparison of features, pricing, and tradeoffs. [Reviews & Comparisons] - [Client Intake Form: Templates and Examples by Industry](https://portico.run/blog/post/client-intake-form-guide): A client intake form collects contact details, service needs, budget, timeline, and assets from new clients in one submission. Five ready-to-use templates for agencies, bookkeepers, consultants, legal firms, and coaches. [Templates] - [Client Onboarding Automation: What to Automate and What to Keep Human](https://portico.run/blog/post/client-onboarding-automation): Automate reminders, document requests, payment collection, and status updates. Keep kickoff calls, scope discussions, and exception handling human. Includes a decision matrix and step-by-step workflows for service businesses. [Guides & How-To] - [The Complete Guide to Client Onboarding](https://portico.run/blog/post/client-onboarding-guide): Client onboarding is the structured process of moving a new client from signed agreement to active engagement. This guide covers all five phases — with specific workflows for agencies, bookkeepers, and consultants. [Guides & How-To] - [Client Onboarding for Agencies: A Process That Scales](https://portico.run/blog/post/client-onboarding-process-agencies): Agency onboarding follows six steps — internal handoff, welcome email, brand asset collection, kickoff meeting, scope confirmation, and first milestone — completed in 5-10 business days. [Industries] - [Client Welcome Packet: What to Include and How to Send It](https://portico.run/blog/post/client-welcome-packet): A client welcome packet is a document or digital experience sent to new clients after they sign on. Here's what to include, when to send it, and whether to use a PDF or portal. [Templates] - [Intake Forms: What They Are and How to Build One](https://portico.run/blog/post/intake-forms-guide): An intake form collects contact details, project scope, budget, and assets from new clients in one submission. Here's the 5-section framework with templates by industry. [Guides & How-To] - [How to Stop Chasing Clients for Documents and Information](https://portico.run/blog/post/stop-chasing-clients): Clients ignore document requests because the request was unclear, buried, or missing a deadline — not because they're negligent. Five structural changes to how you ask cut follow-up time by 70%. [Guides & How-To] - [Best Client Portal Software for Service Businesses (2026)](https://portico.run/blog/post/best-client-portal-software): A practical framework for evaluating client portal software — the 6 features that matter, 4 mistakes to avoid, and a 5-step process for testing tools with your real workflow. [Guides & How-To] - [The Complete Client Onboarding Checklist for Service Businesses (2026)](https://portico.run/blog/post/client-onboarding-checklist): A 7-phase client onboarding checklist with action items for agencies, bookkeepers, consultants, and coaches — from contracts and intake through document collection, payments, and 30-day follow-up. [Guides & How-To] - [10 Client Onboarding Mistakes That Cost You Time and Money](https://portico.run/blog/post/client-onboarding-mistakes): The 10 most common client onboarding mistakes service businesses make — from drip-feeding document requests to skipping payment collection — with specific fixes for each one. [Guides & How-To] - [How to Collect Documents From Clients Without the Chaos](https://portico.run/blog/post/collect-documents-from-clients): A structured document request with per-item uploads, tiered deadlines, and automated reminders cuts collection time by 71%. Here's exactly how to set it up. [Guides & How-To] - [When You Don't Need Client Onboarding Software](https://portico.run/blog/post/when-you-dont-need-onboarding-software): Client onboarding software makes sense above 8-10 clients per month. Below that, a well-structured manual process is cheaper, faster to set up, and usually better for the client relationship. [Guides & How-To] ## About Portico is a client onboarding platform built specifically for service businesses. It handles the full intake-to-kickoff workflow: collect information, gather documents, get signatures, take payments, and hand off to delivery. Pricing starts at $0/month (free tier) with paid plans from $39/month. All plans include unlimited team members. Key differentiators: - Conditional intake forms with show/hide logic and step skipping - Built-in e-signatures (ESIGN and eIDAS compliant) on all plans - Inline payment collection via Stripe and Paddle - Persistent client portal that stays active after onboarding - 9 languages, 46 countries — no competitor offers multilingual onboarding at this price tier - REST API + webhooks + Zapier + Make for automations and custom integrations - Tamper-proof audit trail with hash-chained event logging - White-label and custom domain support on Business plan - Unlimited team members on all plans including Free